Privacy Policy

Citrus Oak Hospitality respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or requesting information about our services.
This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

Last Updated: 09/30/2026

1. INFORMATION WE COLLECT

When you interact with Citrus Oak Hospitality, we may collect information that you voluntarily provide, including:

Full name
Email address
Phone number
Event date
Event location
Event type
Estimated guest count
Package of interest
Cocktail preferences
Premium experiences or add-ons of interest
Additional event details or messages you submit through our website

If you become a client, we may also collect information necessary to provide services, process payments, communicate about your event, and maintain business records.

2. HOW WE USE YOUR INFORMATION

Citrus Oak Hospitality may use information you provide to:

Respond to inquiries and requests for availability
Communicate with you about your event
Prepare quotes, proposals, and service details
Coordinate event services
Process deposits, payments, and additional charges
Manage scheduling and client records
Improve our website, services, and customer experience
Send service-related communications
Comply with applicable legal, accounting, and business requirements

We do not use your information for purposes unrelated to our business without a lawful basis or your consent when consent is required.

3. WEBSITE AND THIRD-PARTY SERVICES

Our website may be hosted and supported by third-party service providers, including Wix and other services used to operate our website, forms, communications, scheduling, or payment processing.
These providers may collect or process information according to their own privacy policies and terms.
Citrus Oak Hospitality does not control the privacy practices of third-party services and encourages you to review their policies when appropriate.

4. PAYMENT INFORMATION

When payments are processed, payment information may be handled by third-party payment processors.
Citrus Oak Hospitality does not intend to store complete credit card numbers or other sensitive payment credentials on its own systems.
Payment information may be retained by the applicable payment processor according to its policies and applicable requirements.

5. COOKIES AND WEBSITE TECHNOLOGIES

Our website and third-party services connected to it may use cookies, analytics tools, or similar technologies to operate the website, understand website usage, improve functionality, and support the user experience.
The availability and use of these technologies may depend on the services and settings provided by our website platform and third-party providers.

6. HOW WE PROTECT INFORMATION

Citrus Oak Hospitality takes reasonable steps to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. WHEN INFORMATION MAY BE SHARED

Citrus Oak Hospitality may share personal information when reasonably necessary to operate the business, provide requested services, process payments, communicate with clients, comply with legal obligations, or protect the rights and safety of Citrus Oak Hospitality, its clients, employees, contractors, or others.
We do not sell personal information as a normal part of operating our business.

8. YOUR CHOICES

You may contact Citrus Oak Hospitality to:

Ask what personal information we may have about you
Request correction of inaccurate information
Request deletion of information where appropriate
Ask questions about how your information is used
Withdraw consent where consent is the basis for a particular use, subject to applicable limitations

Certain information may need to be retained for legal, accounting, payment, contractual, or legitimate business purposes.

9. EVENT PHOTOGRAPHY AND RECORDINGS

Citrus Oak Hospitality may photograph or record portions of events for promotional, advertising, social media, website, portfolio, and other business purposes as described in our Terms & Conditions.
Information or images involving event guests may be handled according to the applicable event terms and permissions.

10. AGE REQUIREMENT

Our website and services are intended for individuals 18 years of age or older.
Citrus Oak Hospitality does not knowingly collect personal information from individuals under 18 through the website.

11. LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites or services.
Citrus Oak Hospitality is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.

12. CHANGES TO THIS PRIVACY POLICY

Citrus Oak Hospitality may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

13. CONTACT US

If you have questions about this Privacy Policy or how Citrus Oak Hospitality handles personal information, please contact us through the contact information provided on our website.
By using our website or submitting information through our website, you acknowledge that you have had an opportunity to review this Privacy Policy.
Citrus Oak Hospitality
Tampa Bay / Wesley Chapel, Florida